Custom Services

We build solutions to complex laboratory problems.

We build custom laboratory operations solutions that support and optimize your laboratory workflow.
  • Order and Result Portals
  • HIPAA Compliant Databases
  • Laboratory Process Tools
  • Project Management Dashboards

Talk to us about a solution built to your requirements.

Contact a Solutions Specialist

Semaphore specializes in laboratory information management systems (LIMS).
  • Workflow Design and Configuration
  • EMR System Integrations
  • Script Development
  • Instrument and Robotics Integrations 

Let our team solve your laboratory challenges.

Contact a LIMS Expert

Our Process

We Consult

Semaphore Solutions provides a short, free consultation to organizations seeking to solve their business problems with software. We take pride in helping guide stakeholders to the right software solution based on their organization’s unique needs, regardless of the role we eventually play.

We Discover

We value a refined discovery process. This phase includes activities such as current state assessment, business analysis, architecture review, and software design. As the discovery phase completes, we propose a project to achieve your custom solution. This analysis includes Semaphore’s technical recommendations, as well as cost estimates and timelines. 

We Build

Semaphore builds solutions. After the discovery phase, we take a well-managed flexible approach to building, allowing us to easily adapt to any changes in requirements during implementation. Our professional software project management and development teams follow established best practices throughout a project.


We value collaboration. Our analysts work with your subject matter experts to create detailed requirements for the project at hand. With this information, we will then work with stakeholders to define what our software team will deliver, and when.


Our experienced software architects and full-stack developers efficiently design and implement a solution that meets the expectations of all stakeholders. Our team includes quality assurance specialists who ensure that the solution is ready for production and performs as specified.


Your software solution launch is more than just the press of a button. The launch is a crucial point in the project where the solution is deployed to a production environment, users are trained, processes are adjusted, and unexpected issues must be resolved. Our team is experienced in managing the uncertainty that new software solutions can introduce, allowing us to make the launch a success for everyone.


We value our long-term client relationships, and support the solutions we build for as long as our clients need. Our team is always available to answer questions and handle critical IT issues as they occur.

Custom Laboratory Solutions

No matter your laboratory’s goals, we solve software problems so you can focus on the science.

Laboratory System Integration
We integrate laboratory information management systems (LIMS), laboratory information systems (LIS), order and results systems, requisition provisioning, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), project management and custom portals. No matter your workflow, we make it happen.

Analysis Pipeline Integration
We support your analysis solution. Our software professionals provide efficient solutions for ensuring sequencing data securely enters your analysis platform of choice, and final reports are delivered to the right place.

Instrument Integration
Automating the exchange of setup information and result data with instruments increases laboratory efficiency and accuracy. We have experience integrating the full range of molecular diagnostic instruments, from QC instruments to sequencers to automated liquid handlers.

Electronic Medical Record (EMR) Systems Integration
EMR integration ensures that critical test and patient information enters the laboratory efficiently and error-free, and results are communicated accurately and quickly. Whether using EPIC, Cerner or another EMR system, we can integrate your laboratory systems via HL7.

Laboratory Scalability
Increasing sample throughput requires significant automation of laboratory processes and information management. Our team builds and maintains some of the highest throughput NGS labs in the world and can apply that experience to help you achieve your throughput goals.

Order Management
In addition to tracking physical samples, clinical diagnostic laboratories need to efficiently manage the orders that accompany samples. From the physician portal to the dashboard that manages order status, our customized system ensures that your lab’s orders are processed efficiently and accurately.

Business Solutions
We build custom solutions that support business process related to the laboratory workflow including Order and Result Portals, HIPAA Compliant Databases, Panel Selection Websites, Project Management Dashboards. If you can’t find off-the-shelf solutions, talk to us about how we efficiently build solutions that exactly match your requirements.

Software Engineering Services
We understand that laboratory software needs change over time. Let us support your team with a single developer or a full team.

“Semaphore provides software expertise for Helix’s Clarity LIMS implementation. They have provided excellent project management, technical leadership, and quality software development that was crucial to the successful launch of our high volume lab. It's exciting to work with such an attentive and collaborative team, especially during complex design and implementations."

Tony Le, Product Manager

Let’s start the conversation

FFWe build Next Generation Sequencing (NGS) Information Systems for leading genomics laboratories across the world. Let our software experts support your team in reaching their laboratory goals.

Contact us for a free consultation.

1 (844) 744-3577 ext 1

200-844 Courtney St.
Victoria, BC V8W 1C4